Navigating the United States healthcare system can be a daunting task for native English speakers, but it can become a true barrier to medical care for Asian Americans with limited English proficiency. According to the U.S. Census Bureau, 5.6% percent of the U.S. population identifies as Asian or Asian American, with the three largest ethnic …Read More
I attended the 2016 Visitor Experience Conference in Philadelphia on October 10. Several recent developments had motivated me to attend: Sree Sreenivasan’s talk at the TechniCulture event during Philly Tech Week 2016. At the time he was the Chief Digital Officer at the Metropolitan Museum in New York City. The Met’s audio-guide app is available …Read More
Currently, more than 55 million Hispanics living in the United States represents a growing market for the health care. However, barriers of language and culture can make it difficult for Hispanics to navigate the U.S. healthcare system. Translating content into Spanish is only one way for the healthcare industry to reach out this growing demographic. …Read More
Tourism and hospitality staff are interacting with people from other countries and cultures with greater frequency every year. The number of international tourists worldwide topped one billion in 2012, and grew by 13% by the end of 2014. The nationalities of tourists are changing as well. Some of the biggest increases in tourism spending have come from the BRIC …Read More
Welcome to 2016, the U.S-China Tourism Year, a joint effort led by the U.S. Department of Commerce and the China National Tourism Administration. The initiative to encourage travel between the United States and China was announced last fall by President Barack Obama and President Xi Jinping. In addition to programs for cooperation and cultural exchange …Read More
According to the Telegraph/UK, Stockholm is “the startup capital of Europe” and the second most prolific tech hub per capita in the world after Silicon Valley. The Swedes themselves are highly wired, with 92% of the population online. Swedish tech sensations include Skype, SoundCloud, Mojang (maker of Minecraft), King (maker of Candy Crush), and the …Read More
Most of us are aware that there are different naming conventions in different cultures. What many of us are not aware of is just how complex dealing with this issue can be. One problem is, of course, cultural: What do you call someone when you greet them or address them in a letter or an …Read More
Figuring out when and how much to tip waitstaff, cab drivers, porters, and others can be hard enough in one’s own country. When you’re traveling the world, it becomes much more difficult. Tipping is also a very culturally sensitive practice: you can risk insulting people either way—tipping or not tipping. And then there is the …Read More
Get to know the regional culture beneath the glitz and ultramodern feel of cities such as Dubai and other cities in the Gulf region. These cities feel like Western metropolises, but they are Arabian cities where the rhythms of daily life are dictated by culture, religion and the challenges of the climate. Because of …Read More
Recently I presented a seminar to the French-American Chamber of Commerce on the differences between French and American business cultures. As a native of France, this is an area in which I can claim special insight. Generally French and American business people interact well, but there are differences in approach that have probably contributed to …Read More
