MTM LinguaSoft is committed to personalized service that is responsive to your specific needs and provides high attention to detail.

We assign a dedicated project manager to each customer. That project manager will be your single point of contact and will develop an in-depth knowledge of your localization needs and ensure that your requirements and expectations are met for every project.

Our project managers guide your project to success from inception through to delivery. The project manager's role includes project planning and scheduling, client/team communication, cost control, project tracking, reporting, and troubleshooting.

In addition, the project management team at MTM LinguaSoft follows a process that promotes quality control and ensures repeatable success for each and every project. (View our Process Chart)

MTM LinguaSoft uses a three-tiered approach for its quality control system:

• Resource Management: Selection of highly qualified and tested language specialists according to strict criteria.
  
  
• Process: A ‘Translation and Localization Quality Control Checklist’ accompanying the project’s files along with an internal final quality check.
  
  
• Customer Satisfaction: Systematic follow up with clients to ensure total satisfaction.

We care about our customers and make an effort to personalize our service. MTM LinguaSoft develops a business relationship with each and every client to understand the client's individual needs.

Our process is based on the Project Management Body of Knowledge (PMBOK®) Guide, 2000 Edition, approved by ANSI as American National Standard ANSI/PMI 99-001-2000. For more information, request our
Quality Control Process Manual.