Today cross-cultural training is a necessity for many businesses. As businesses expand their relationships and operations across the globe, many of their employees and executives find themselves dealing with people from many different cultures. The differences in behavior and expectations that arise from differences in cultural backgrounds make interactions in this global environment fraught with possibilities for misunderstandings and breakdowns in communications.
Cross-cultural training—also called cultural competence training—helps improve your global performance. Just as your business invests in addressing the language requirements of prospective customers and partners, you also need to invest in addressing the cultural differences that may interfere with communication. Cross-cultural training will make corporate communications more effective leading to 1) improved customer satisfaction, 2) the avoidance of costly errors 3) increased employee morale, and 4) reduce turnaround time.
MTM LinguaSoft provides cultural competence assessments of your working team(s) or your entire workforce. Based on those assessments, MTM LinguaSoft’s cultural consultants can prepare custom training plans to increase cultural competence. The plan will focus on such things as increasing appreciation of cultural differences, identifying situations in which cultural differences are likely to cause misunderstandings, developing strategies for minimizing misunderstandings and improving cross-cultural communications.
Where appropriate, our cultural consultants can focus either on a specific region of the world or on a specific country. By leveraging its extensive network of consultants, MTM LinguaSoft will bring the best expert to address your specific cultural challenges.
Contact us about how your company can improve its global performance through cultural training. We will gladly help you bring your workforce to the new level of competence needed to work in a global environment.
See profiles of some of our consultants: